FAQ

YES, WE SHIP WORLD-WIDE. Please email silkresource2@gmail.com for shipping quote!

1. Swatches?

Yes, samples available for items over 5yds. Please purchase sample from our site:http://silkresource.com/store/index.php?main_page=product_info&cPath=19&products_id=720.

Or search site with keyword "swatch".

2.International orders? Yes, we ship to all countries. Buyer pays actual shipping cost. Email us at silkresource2@gmail.com for shipping quote.

3. Returns?

Items can be returned in original condition, within 14 days of receipt for refund, minus 15% restocking fees. No questions asked. Actual shipping cost will be deducted from refund.

Buyer pays return shipping. Please be advised return shipping costs more than $6.99. (Most of our parcels cost $15-50+ to ship. We are actually paying part of the shipping when you purchase fabrics here.) Merchandise must be in original condition (uncut, clean & no damage). Special orders are not refundable, so please purchase sample before ordering. ***Samples and 1/4 YARD order is not returnable.***

4. Method of payment?

Paypal, Venmo, Zelle, Personal check, wire transfer.

5. Shipping time?

We ship everything within 1 business day. Often within same day. Within 48 States, it takes 2-6 business days for 99% of the parcels. Fedex, USPS or UPS tracking is emailed to each order automatically.

6. Packing?

We pack with extreme care. Professional bag (about $2/each) & tube ($3 each.) Normally 1-3yds are folded & 4yds+ on a tube.

7.Back-ordered?

All our fabric is already with us (unless otherwise clearly noted)---we do not order from somewhere else, thus everything is for immediate delivery.

8.Reorder-able?

Chances are, no (sorry!). At 65-90% off retail (often below production cost), most of our silks are not re-orderable. In rare cases of us running into the same silk again, the price may be different (often higher cause silk price keeps going up in past 3 years). That said, if you like it, buy it now.

9.Can you order other fabrics for me?

Yes, we have accounts with all designer exclusive brands. We can odrer for you with discount.

10. Taxes?

By law, California residents pay CA tax. International buyers are responsible to any import duties & taxes of their own country.

11.Custom order? Yes! We can custom design and produce high quality fabric for you, mostly silk. Within 20yards minimum order, $250 flat design fee including 1yard sample made for your approval. Most orders are priced $95-150/yard (only) when custom design on the market mostly goes for $300++ per yard with 100yds minimum. Please contact for details.

12. Sewing service?

Yes, we can have drapery, bedding, table-skirt sewn for you by highly professional workroom. Please contact for details.

13. Layaway?

Layaway is available for order over $1000. 20% security deposit is required. We will put items on hold once 20% deposit is made. The rest of payment needs to be made in next 4-6 weeks. **If buyer fails to complete the transaction, 20% security deposit is NOT refundable.** Please order sample for layaway orders because returns will not be accepted on layaway orders. 14. Colors?

All photos taken under natural light (bright indoors) which provide most accuracy. Online Auction Color Chart is also a great tool. You can purchase in store: http://silkresource.com/store/index.php?main_page=product_info&cPath=19&products_id=661 We include the Chart in most photos.

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