Shipping policy
United States
Free Shipping
Free shipping is available on orders over $499 within the United States.
Economy Shipping
We offer Economy shipping for a flat rate of $8.99 per order within the United States. Orders typically ship out in 1–4 business days and usually arrive in 5–8 business days. Shipping may be via UPS, USPS, FedEx, or equivalent. Tracking is provided for every order.
Standard and Express Shipping
We also offer Standard and Express shipping within the United States. Rates for these services vary depending on the order value and shipment details. Please proceed to checkout to see the exact shipping options, transit times, and charges available for your order.
Fabric Handling for Small Cuts
For fabric orders of 1–4, we may fold the fabric to upgrade shipping from standard Ground delivery (typically 5–8 business days) to faster service (typically 2–3 business days).
If you prefer your fabric to remain on a roll, please include a note with your order. In that case, the order will ship via Ground service with standard transit times.
Sample Shipping
Shipping for samples is $4.99 within the United States. Samples are mailed in a manila envelope using USPS Ground Advantage or equivalent service. Tracking is included for all sample orders.
If you would like your samples faster, please choose a faster shipping option at checkout. Available options and pricing will be shown there.
Shipping Time
Fabric and Samples
Most orders ship within 1–4 business days. Delivery time depends on the shipping method selected at checkout and the destination. Tracking is emailed automatically when your order ships.
Custom Orders
Custom orders need to be manufactured. Please allow 8–12 weeks after payment.
Special Orders
Delivery time for special orders varies. Please contact us for an estimate at sales@silkresource.com.
International
YES, WE SHIP WORLD-WIDE. International buyers pay actual shipping cost.
Under “Billing Address”: Please put your foreign shipping address.
Under “Shipping address”: Silkresource.com system cannot accept foreign shipping address yet, so please use the fictional address below as “Shipping address”:
PO Box 890, New York, NY 10002, U.S.A.
Let us know which item and how many yards, so we can estimate shipping for you.
Then we will calculate actual shipping cost and send invoice/listing to the buyer.
Delivery time: USPS Priority, most packages take 12-20 days to most major cities.
USPS Express, 5-10 days for most major cities. Delay is common for international package which is not within sender’s control.
Please email sales@silkresource.com for shipping quote. You can also use usps.com to estimate.
Multiple Shipping Addresses
One order can ship to only one address. If you need items shipped to more than one address, please place separate orders, each with its own shipping address.