FAQ

YES, WE SHIP WORLD-WIDE. Please email [email protected] for shipping quote!

Swatches

Yes, samples available for items over 5yds. Look for the Order Sample Button.

International orders

Yes, we ship to all countries. Buyer pays actual shipping cost. Email us at [email protected] for shipping quote.

Returns

Return Policy

Method of payment

Visa, Master Card, Google Pay, Apple Pay is available through the website checkout process. Contact us at [email protected] for additional payment options.

Shipping time

We ship everything within 1 business day. Often within same day. Within 48 States, it takes 2-6 business days for 99% of the parcels. Fedex, USPS or UPS tracking is emailed to each order automatically.

Shipping Policy

Packing

We pack with extreme care. Professional bag (about $2/each) & tube ($3 each.) Normally 1-3yds are folded & 4yds+ on a tube.

Back-ordered

All our fabric is already with us (unless otherwise clearly noted)—we do not order from somewhere else, thus everything is for immediate delivery.

Reorder-able

Chances are, no (sorry!). At 65-90% off retail (often below production cost), most of our silks are not re-orderable. In rare cases of us running into the same silk again, the price may be different (often higher cause silk price keeps going up in past 3 years). That said, if you like it, buy it now.

Can you order other fabrics for me?

Yes, we have accounts with all designer exclusive brands: Scalamandre, Brunschwig & Fils, Lee Jofa, Clarence House, GP & J Baker, Kravet, F. Schumacher and more. We can order for you with discount.

Taxes

By law, California residents pay CA tax. International buyers are responsible to any import duties & taxes of their own country.

Custom order

Yes! We can custom design and produce high quality fabric for you, mostly silk. Within 20yards minimum order, $250 flat design fee including 1yard sample made for your approval. Most orders are priced $95-150/yard (only) when custom design on the market mostly goes for $300++ per yard with 100yds minimum. Please contact for details.

Sewing service

Yes, we can have drapery, bedding, table-skirt sewn for you by highly professional workroom. Please contact for details.

Layaway

Layaway is available for order over $1000. 20% security deposit is required. We will put items on hold once 20% deposit is made. The rest of payment needs to be made in next 4-6 weeks. **If buyer fails to complete the transaction, 20% security deposit is NOT refundable.** Please order sample for layaway orders because returns will not be accepted on layaway orders.

Colors

All our photos are taken under natural light (bright indoors) which provides highest accuracy. Ordering sample is also a great solution. Cream/off white/beige/white/ivory can be tricky, so we put pure white paper (printing paper) in photo to show contrast.

Durability

Durability is listed in each item. Please read item by item. 
Some fabrics the supplier does not offer the double rub data and some they do. When they do, we list the number. 
 

Cleanability

Almost all designer interior fabrics are dry clean only.
As far as we know, vacuum clean the drapery,  slip cover or upholstery regularly will do the job; then you can dry clean it once every few years. It is much safer than water wash. 
Small area of stain can be cleaned with spot cleaning of baby wipes or rubbing alcohol. Use circular movement.
 
In reality you might get away with water-wash some of them (like canvas or plain weave linen) but there is no guarantees. *You need to personally make that decision.*
Water wash may shrink the fiber and make it uneven. Thus water wash, if you are willing to take the risk, must be done before cutting and sewing.
Also a slipcover or drapery made from 7-8yds fabric may be too big for most home washers.