United States

Free Shipping

Free shipping is available on orders over $499 within the United States.

Economy Shipping

We offer Economy shipping for a flat rate of $8.99 per order within the United States. Orders typically ship out in 1–4 business days and usually arrive in 5–8 business days. Shipping may be via UPS, USPS, FedEx, or equivalent. Tracking is provided for every order.

Standard and Express Shipping

We also offer Standard and Express shipping within the United States. Rates for these services vary depending on the order value and shipment details. Please proceed to checkout to see the exact shipping options, transit times, and charges available for your order.

Fabric Handling for Small Cuts

For fabric orders of 1–4, we may fold the fabric to upgrade shipping from standard Ground delivery (typically 5–8 business days) to faster service (typically 2–3 business days).

If you prefer your fabric to remain on a roll, please include a note with your order. In that case, the order will ship via Ground service with standard transit times.

Sample Shipping

Shipping for samples is $4.99 within the United States. Samples are mailed in a manila envelope using USPS Ground Advantage or equivalent service. Tracking is included for all sample orders.

If you would like your samples faster, please choose a faster shipping option at checkout. Available options and pricing will be shown there.

Shipping Time

Fabric and Samples

Most orders ship within 1–4 business days. Delivery time depends on the shipping method selected at checkout and the destination. Tracking is emailed automatically when your order ships.

Custom Orders

Custom orders need to be manufactured. Please allow 8–12 weeks after payment.

Special Orders

Delivery time for special orders varies. Please contact us for an estimate at sales@silkresource.com.

International

YES, WE SHIP WORLD-WIDE.  International buyers pay actual shipping cost.

Under “Billing Address”: Please put your foreign shipping address.

Under “Shipping address”: Silkresource.com system cannot accept foreign shipping address yet, so please use the fictional address below as “Shipping address”:

PO BOX AAA, New York, NY 10002, U.S.A.

Let us know which item and how many yards, so we can estimate shipping for you.
Then we will calculate actual shipping cost and send invoice/listing to the buyer.

Delivery time: USPS Priority, most packages take 12-20 days to most major cities.

USPS Express, 5-10 days for most major cities. Delay is common for international package which is not within sender’s control.

Please email sales@silkresource.com for shipping quote. You can also use usps.com to estimate.

Multiple Shipping Addresses

One order can ship to only one address. If you need items shipped to more than one address, please place separate orders, each with its own shipping address.

Fabric, Wallpaper and Trims

Fabric, wallpaper, and trim orders cut to the requested yardage by Silk Resource, except for Special Orders and Custom Orders, can be returned within 30 days of receipt for a refund or exchange, minus a 20% restocking fee. No questions asked.

Buyer pays return shipping. Return shipping will likely cost more than the shipping amount paid when the original order was placed.

Merchandise must remain clean, unused, undamaged, and in the same length and condition in which it was delivered. Material that has been cut again or otherwise altered after delivery cannot be returned or exchanged.

For orders cancelled before we get to cut the merchandise, we can refund the client fully minus the 3% credit card processing fee which the credit card company will not refund to sellers.

If the merchandise has been cut, there will be a 20% restocking fee.

Please mail returns to

Silkresource LLC
1150 Evergreen Road, #5
Redway, CA  95560

Special Orders

Sales of items marked as Special Order are final and cannot be returned. Please Contact Us if you have any questions before placing your order. Please note some Special Orders may be in production and new yardage will be available in 2-10 weeks.

In the rare case that a Special Order item is discontinued (no more production), we will refund client but minus 3% credit card processing fees which has been charged by the credit card company.

Custom Orders

Sales of items marked as Custom Order are final and cannot be returned. Please Contact Us if you have any questions before finalizing your purchase.

Samples

Sample sales are final and samples cannot be returned.

Need Help?

Contact us at sales@silkresource.com for questions related to refunds and returns.

Cutting Fabric or Wallpaper

We do not cut fabric or wallpaper to project-specific measurements or diagrams. Fabric and wallpaper are sold as ordered yardage or rolls.  Cutting for installation, upholstery, pillows, drapery, or other projects should be handled by the customer’s workroom, installer, seamstress, or upholsterer.

Fabric or wallpaper that has been cut or altered after delivery has no return or exchange value. To qualify for return, it must remain in the same length and condition in which it was delivered by Silk Resource.